Privacy Policy
Effective January 1, 2026
South Whittier Insulation and Spray Foam, southwhittierinsulation.com, hello@southwhittierinsulation.com
Who this policy covers
This policy explains how South Whittier Insulation and Spray Foam handles the information you share when you use this website, call us or ask for an estimate. We're an insulation contractor in South Whittier, CA, and we only collect what we need to answer you and do the work you ask for.
It applies to every page on this site, starting with our home page. If you want to know more about who we are before you reach out, our About page has that.
What information we collect
When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email, address or city, and a few words about your attic, crawl space or whatever part of the house you want looked at.
When you call or email us, we keep the details you give us so we can follow up and set up your estimate.
When you browse the site, some information is collected on its own, such as the type of device and browser you use, the pages you visit and roughly where your visit comes from. This helps us see which pages people find useful.
We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.
How we use your information
We use what you send us to answer your question, schedule an estimate, do the job and follow up afterward if something needs attention.
We may also use it to keep our own records of the work we've done at your house, so we know what's up there if you call us again.
We use the general browsing information to keep the site working and to make it easier to find what you're looking for.
We don't sell your personal information, and we don't share it with other businesses for their marketing.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. This site may use them, along with basic analytics tools, to count visits and see how people move through the pages.
You can block or delete cookies in your browser settings. The site will still work, though some features may not behave quite the same.
Who else sees your information
Our contact form runs through an outside form service, and the site relies on hosting and analytics providers to stay online. They handle your information only to provide those services to us.
We may also share information if the law requires it or to protect our business, our crew or our customers from fraud or harm. Beyond that, your information stays with us.
How long we keep it
We keep your contact details and job records for as long as we need them to serve you, answer questions about past work and meet our business and legal obligations.
When we no longer need the information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for legal or business records, and if so we'll tell you why.
California residents may have added rights under state privacy law, and we'll honor any request that applies to you.
We won't treat you any differently for asking.
Children's privacy
This site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We take reasonable steps to protect what you share with us, and we limit who on our team can see it.
No website or email system is perfectly secure, so please don't send sensitive details like account numbers through the contact form.
Changes to this policy
We may update this policy as our business or the law changes. When we do, the new version will be posted on this page, and it applies from the day it's posted.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (562) 358-3003 or use our contact page. We're reachable Monday through Friday from 7 AM to 11 PM, and Saturday and Sunday from 8 AM to 10 PM.
We'll reply within 1 business day and walk you through what happens next.